ARI Updates

See the COBRA liquid handling system at SLAS 2012.

UV compatible hanging drop seals and a fixture to easily align the seal with the dispense head and place the seal onto the plate is now available.


IINTELLI-PLATE®  is now available with bar code labels. Contact us for information.

The 24-well INTELLI-PLATE® has just been released. Contact us for samples. These 24-well plates can now be used with the Gryphon and Phoenix

Contact Info

ARI
1293 Mt View Alviso RD
Suite D
Sunnyvale, CA 94089
Tel:   408.734.8400
         888.658.5300
Fax:  408.734.8420

E-mail ARI

 

Crystal Phoenix Ordering Information:

Download a complete product and accessory listing.


CRYSTAL PHOENIX LIQUID HANDLING SYSTEM

602-0001-10 Crystal Phoenix W/Desktop,96 Flex head,1-ch.nano


dispenser,flow through wash system

602-0002-10 Crystal Phoenix W/Desktop,96 Flex head,2-ch.nano


dispenser,flow through wash system

602-0003-10 Crystal Phoenix W/Desktop,96 Flex head,3-ch.nano


dispenser,flow through wash system

602-0004-10 Crystal Phoenix W/Desktop,96 Flex head,4-ch.nano


dispenser,flow through wash system

602-0001-11 Crystal Phoenix W/Laptop,96 Flex head,1-ch.nano


dispenser,flow through wash system

602-0002-11 Crystal Phoenix W/Laptop,96 Flex head,2-ch.nano


dispenser,flow through wash system

602-0003-11 Crystal Phoenix W/Laptop,96 Flex head,3-ch.nano


dispenser,flow through wash system

602-0004-11 Crystal Phoenix W/Laptop,96 Flex head,4-ch.nano


dispenser,flow through wash system


PHOENIX SERVICE OPTIONS
Syringe head preventative maintenance

All syringes are removed, inspected and soaked in 5% acid solution. Syringes are then scrubbed by our proprietary method to ensure the smoothness of the glass barrel. Teflon plunger tips are replaced. Complete visual inspection of unit is performed. Syringes with excessive build-up requiring extended cleaning and needle replacement will result in additional charge. See needle refurbishment price list for details. Any replacement parts must be purchased separately subject to customer approval. Shipping to and from ARI added to cost.
600-9900-00 96-syringe head maintenance
600-9910-00 384-syringe head maintenance
Syringe head preventative maintenance and certification

All syringes are removed, inspected and cleaned.  Teflon plunger tips are replaced.  Dispense precision certified.  Precision certification results and inspection report returned with unit.  All mechanical parts are cleaned and lubricated.  Optical sensors are cleaned and tested.  Electrical system is inspected and tested.  Unit is reassembled and tested.  Service typically completed within 5-7 working days after unit's arrival.  Syringes with excessive build-up requiring extended cleaning and needle replacement will result in additional charge.  See needle refurbishment price list for details.  Any replacement parts must be purchased separately subject to customer approval.
600-9901-00 96-syringe head maintenance with certification
600-9911-00 384-syringe head maintenance with certification
Phoenix extended warranty

Extended warranties, available only to U.S. and Canada*, cover all parts except syringes and those parts subject to normal wear such as Teflon tips and tubing. If repairs cannot be completed with phone assistance or by customer, a service person will repair unit on site.  * Customers outside the U.S. and Canada please see local distributor for warranty and service options.                                                                                                                                                                                                                                            
600-9910-01 Phoenix, 1 year 
600-9910-02 Phoenix, 2 year
600-9910-03 Phoenix, 3 year
Nano extended warranty

Extended warranties, available only to customers in the U.S. and  Canada* , cover all parts except nano needle and those parts subject to normal wear such as nano tubing. Service work is performed in Sunnyvale, CA, and will be completed within 5-7 working days upon receipt of unit, all shipping will be paid by ARI. If a loaner unit is required, one will be provided. Extended warranties are available for all units. Unit must be shipped in original container. ARI has shipping containers available at $ 125 each, part number 600-3500-00
Nano extended warranty
600-9910-04  Nano, 1 year
600-9910-05 Nano, 2 year
600-9910-06 Nano, 3 year
600-9910-07 Nano, 4 year